Request an Appointment for Glo Med Spa & Wellness in Austin, TX
Please note that you are only requesting an appointment. We will notify you to confirm & schedule your appointment. Please allow at least 24 hours for us to contact you.
Your appointments are very important to all members of our team at Glo Med Spa. Time allocated for an appointment is reserved especially for you. We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours’ notice for your appointment adjustments and cancellations. Our policies are designed to benefit our guests and to provide the best quality and tradition of excellent service for our established and future clientele.
Cancellation Policy for our Valued Guests:
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they need. We ask that all new and current guests supply a credit card to have on our files. All cards on file are added to the system via a secure electronic process that ensures the information is encrypted and remains secure. In the event that we do not receive the required notice for adjustments and cancellations the following fees will be applied to your card or alternatively billed out to you:
Generally, our policy is to charge $25 for no-shows and same-day cancellations.
Notification given at least 24 hours prior to your appointment will receive no charges.
Injectable appointments (i.e. neurotoxins, fillers, thread-lifts, etc.) will require credit card on file at booking. No-shows and same-day cancellations will be charged up to $100. However, this fee will be applied to the rescheduled service.
Lash Appointment Cancellations
Due to the extensive nature of lash appointments, credit cards are required upon booking. No-shows and same-day cancellations will be charged 50% of the scheduled service fee and are non-refundable and non-transferable.